Privacy policy

Privacy Policy for Hello Farms Store

Effective Date: April 7, 2025

Hello Farms (“we”, “us”, “our”) values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hellofarmsstore.com (the “Site”).

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we collect information about the individual pages or products you view, search terms referred, and how you interact with the Site.

We collect the following types of personal information:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers or payment processor details), email address.

  • Device Information: IP address, browser type, device type, cookies, referring URLs.

  • Account Information (optional): If you create an account, we store your login credentials and order history.

2. How We Use Your Information

We use your personal information to:

  • Fulfill orders placed through the Site (including payment processing, shipping, and order confirmations)

  • Communicate with you about orders, products, and updates

  • Screen orders for potential fraud

  • Improve and optimize our website experience

  • Comply with legal and tax obligations

If you opt-in, we may send you marketing or promotional emails. You can unsubscribe at any time.

3. Sharing Your Information

We share your information with trusted third parties to help us operate our online store:

  • Shopify: Our eCommerce platform. You can read their privacy policy here.

  • Payment Gateways: Including Shopify Payments, PayPal, or any others we may use.

  • Shipping Providers: For order fulfillment and tracking.

  • Analytics Tools: Such as Google Analytics, to help us understand how users interact with our site. You can opt out of Google Analytics here.

We do not sell your information to third parties.

4. Cookies

We use cookies to maintain sessions, track usage patterns, and enhance your shopping experience.

You can disable cookies through your browser settings, but this may affect how the Site functions.

5. Your Rights

Depending on your location, you may have rights under privacy laws (such as GDPR or CCPA), including:

  • Accessing the personal information we have about you

  • Correcting or updating your information

  • Requesting deletion of your data

  • Opting out of certain data uses

To make a request, contact us at info@hellofarms.com.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it. We may retain certain information to comply with legal obligations.

7. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, you can reach us at:

📧 info@hellofarms.com
🌐 https://hellofarmsstore.com